Microsoft Outlook Technical Support

Pictures not downloading automatically in HTML e-mail option.

To turn on the Download pictures or other content automatically in HTML e-mail option, follow these steps:

1. Start Outlook.
2. On the Tools menu, click Options.
3. Click the Security tab, and then click Change Automatic Download Settings.
4. In the Automatic Picture Download Settings dialog box, click to clear the Don’t download pictures or other content automatically in HTML e-mail check box.
5. Click OK two times.

Pictures being blocked from the GSNI-M Connections e-mail

If you want to receive external HTML content from a specific sender, follow these steps:

1. Add the sender’s SMTP address to your junk e-mail Safe Senders list, or create a contact record for the sender in your default Contacts folder.
2. On the Tools menu, click Options .
3. Click the Preferences tab, and then click Junk E-mail.
4. Click the Safe Senders tab, and then click to select the Also trust e-mail from my Contacts check box.

To add the sender's e-mail address or the sender's domain name to the Safe Senders list, follow these steps:

1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. Click the Safe Senders tab or click the Safe Recipients tab.
4. Click Add.
5. In the Enter an e-mail address or Internet domain name to be added to the list box, type the e-mail address or the domain name that you want to add, and then click OK.
6. Repeat steps 4 and 5 for each e-mail address or each domain name that you want to add.